Our total delivery time is an estimated 4 to 15 business days, which includes both a 3-5 business day processing period and a 1-10 business day transit time. Please note that these are estimates and may vary. You can visit our Shipping Policy page for more information.

At this time, sales tax is not being collected on your order. This is due to current tax regulations and our business operations. As our business grows and tax regulations evolve, we will begin collecting sales tax in accordance with state and local laws. Any applicable sales tax will always be clearly shown before you finalize your purchase.

Yes! We are pleased to offer free standard shipping on all orders within the continental United States, regardless of the order size.

Once your order has been picked up by our shipping carrier, you will receive a confirmation email containing a tracking number and an estimated delivery date. You can use this tracking number to monitor your shipment's progress on the carrier's website. You can also check our Track Your Order page.

You can check our Return & Refunds Policy page for more info.

No, we do not accept returns for "change of mind." Our policy focuses on issues with the product upon arrival. You can find more details on our Return & Refunds Policy page.

In the rare event that your order arrives damaged or defective, please do not refuse delivery. Instead, accept it and contact us at contact@livingcove.com with photos of the damaged item and the packaging within 30 days of delivery. You can read the full policy on our Return & Refunds Policy page.

If there has been no tracking update for 15 business days from the latest tracking information, please contact our support team at contact@livingcove.com, and we will investigate the issue. You can also contact us through our Contact Us page. Please note that delays may occur during holidays or due to extreme weather.

If your order is lost in transit or destroyed, we will work with our logistics partners to file a claim and resolve the issue. Please contact us at contact@livingcove.com or via our Contact Us page. For full details, see our Shipping Policy page.

If you have any other questions or concerns, please don't hesitate to contact our customer support team at contact@livingcove.com. Or through the Contact Us page directly on the site. We're here to help!